Welcome to Eversmile Dental
Your Local HBF-Preferred Provider
in Bunbury
HBF Member Plus Explained: What It Means for Your Care
Take the First Step Towards a Healthier Smile
Are you ready to prioritise your oral health? Book a consultation with our friendly team to discuss your needs and explore suitable treatment options.
Explore HBF Dental Benefits Available at Eversmile Dental
How to Use Your HBF Cover
Check Eligibility
Book Appointment
Bring Card
Receive Treatment
Claim Instantly
Maximise Your HBF Dental Cover
Frequently Asked Questions
What is an HBF Member Plus dentist?
An HBF Member Plus dentist is a provider who has partnered with HBF to offer agreed-upon fees for dental services. This agreement helps eligible members reduce out-of-pocket costs when they visit participating clinics for selected treatments. At our dental clinic, we are proud to be part of this preferred provider network for HBF. Our patients can claim instantly on the spot with HICAPS, making visits smoother and more convenient.
Being an HBF Member Plus dentist does not mean every service is fully covered, as benefits depend on your policy. It’s essential to review your cover before treatment to understand any potential costs. Our team is here to guide you in your decisions with transparent fees and friendly service.
How much will I get back from HBF at Eversmile Dental?
Your HBF claim depends on your level of cover and the dental service provided. Here’s what you need to know:
- It depends on your policy:
Your specific HBF policy determines the amount you can claim back for cover. Different levels of cover provide different benefits for general and major dental services. - Preferred provider benefits may apply:
As an HBF-preferred provider, we have agreed to set fees for selected services. This means you may receive higher benefits compared to seeing a non-participating provider. - No-gap preventive services (for eligible members):
If your policy includes no-gap benefits, you may receive 100% back on selected preventive dental services. This applies to checkups, professional cleaning, and X-rays as long as you remain within your annual limits. - Claiming is instant at our dental clinic:
You can claim on the spot using your HBF membership card through our HICAPS system. You may need to pay a gap, depending on your HBF cover and the services provided at your appointment. - Out-of-pocket costs may still apply:
If you’ve reached your annual limit, your health fund may not contribute to the full cost of treatment. You may need to pay the remaining balance on the day, depending on your policy and the service provided. We’ll always let you know what to expect before treatment. - Quote available through HICAPS before treatment:
Our reception team can process a HICAPS quote before your visit to show your expected health fund contribution. This helps you prepare for any out-of-pocket costs before starting treatment.
If you’re unsure about your entitlements, contact HBF directly to check what benefits apply to your policy.
Can I claim HBF benefits on the spot?
Yes, you can claim your HBF benefits on the spot at our dental clinic using our HICAPS terminal. After your appointment, we’ll process your health fund claim electronically through the system. This means you’ll only need to pay any remaining balance, if applicable, at the time. It’s a simple and convenient way to manage your dental costs.
There’s no need to submit paperwork or wait for reimbursements from HBF. Just bring your current HBF membership card during your visit. If your policy includes additional cover, eligible dental services can be claimed instantly. We can review your HBF membership details, but only HBF can confirm your exact benefits and remaining limits.
Will I have any out-of-pocket costs?
Out-of-pocket costs depend on your specific HBF policy and the dental services you receive during your visit. We follow the HBF Member Plus schedule, which sets agreed fees for eligible treatments. This arrangement often reduces the gap for many preventive dental services, but individual policies vary. It’s a good idea to check your current HBF cover or contact us before your appointment.
We can process your HBF claim instantly through HICAPS when you visit, so you’ll know the costs upfront. Some treatments may still have a gap, depending on your annual limits, remaining benefits or exclusions. We’ll always explain any fees clearly before starting treatment. If you’re unsure, bring your HBF card, and we can provide a treatment quote.
Which dental services are included in my HBF cover?
Knowing what your HBF covers can help you plan your dental visits with more confidence. Your exact benefits will depend on your individual HBF policy and the level of cover you hold. Below is a general overview of services that HBF may include when visiting a Member Plus Preferred Provider.
- Preventive Dental Care:
Most HBF policies include full or gap-free benefits for preventive services, such as scale and clean or fluoride treatments. Routine dental examinations may also be included, depending on your specific level of cover and available health fund benefits. - X-rays:
Your level of cover may include diagnostic services, such as X-rays, to help monitor your oral health. X-rays can also help detect potential concerns, such as tooth decay, before they progress and cause more severe problems. - Mouthguards for Sport:
Your cover may include partial or full benefits for custom-fitted mouthguards made by your dentist. This often applies to younger individuals or those who regularly participate in contact sports. - Restorative Treatments:
Depending on your health fund policy, some restorative treatments like dental fillings may be covered. Any remaining cost will vary based on your level of cover. - Major Dental Services:
Some higher-tier policies may include benefits for more complex procedures such as crowns, bridges, or dentures. These services typically have higher out-of-pocket costs and may involve waiting periods. - Orthodontics:
Some policies may include orthodontic treatments like braces or clear aligners, depending on your level of cover. This type of benefit typically applies to higher-tier policies and often has annual limits.
You can check your HBF policy documents to see which dental services are included in your level of cover. Contact us for an estimate via HICAPS, or check with HBF directly to confirm your cover.
How do I check my HBF dental cover details?
If you’re an HBF member, knowing what you’re entitled to can help you prepare for your appointment. This is especially helpful when planning for any dental treatments covered under your policy. Here are some ways to check your HBF dental cover details:
- Log In to Your HBF Online Account:
You can access your cover and limits anytime by logging into the HBF member portal via their website or app. Once logged in, head to the “Cover” or “Limits” section to view what’s included. - Call the HBF Member Support Line:
You can call HBF on 133 423 to discuss your dental cover with a representative. They can provide a clear breakdown of what your policy includes. Please have your HBF member number ready so they can assist you quickly. - Use the HBF App on Your Mobile:
The HBF App offers a convenient way to check your cover details anytime, anywhere. It gives you real-time updates on your annual limits, what’s been used, and how much you can claim. - Ask Eversmile Dental for a HICAPS Estimate:
Our team can process a HICAPS quote based on your proposed treatment to give you an estimate of any gap. For confirmation of your entitlements, please contact HBF directly. - Visit Your Nearest HBF Branch:
You can visit a local HBF branch for an in-person discussion of your dental cover and limits. A team member can print your benefit summary and explain the details of your current cover.
Knowing your HBF dental cover in advance can help you feel more confident when planning or booking your dental treatment. If you’re uncertain at any stage, please feel free to contact us. We’re here to assist you in understanding what’s included in your cover.
