Proudly Supporting Our Veterans
Bunbury’s Trusted Provider of DVA
Dental Services
How DVA Dental Benefits Work for Eligible Veterans
Take the First Step Towards a Healthier Smile
Are you ready to prioritise your oral health? Book a consultation with our friendly team to discuss your needs and explore suitable treatment options.
Caring for Veterans Across Bunbury and Surrounding Communities
Understanding the Appointment Process
Bring Documentation
Initial Consultation
Treatment Planning
Cost Transparency
Continuous Support
Eligibility for Veterans’
Dental Benefits
Frequently Asked Questions
What dental treatments are covered by DVA?
Eligible DVA cardholders can access dental services based on their clinical needs and the type of DVA card they hold. The services available vary depending on whether they hold a Gold or a White Card, subject to the accepted conditions. Here’s a detailed look at the kinds of treatments that may be covered:
- General Dental Care:
DVA may fund routine checkups and professional cleaning when they are clinically needed for maintaining oral health. Diagnostic services may also be covered if your dentist believes they are necessary as part of your treatment plan. - Fillings and Restorative Treatment:
A dentist may recommend a filling or restoration if a tooth is damaged by decay or injury. DVA may cover the treatment if it’s clinically necessary and part of an approved treatment plan. - Tooth Extractions:
A dentist may recommend removing a tooth if it’s damaged by infection, decay, or structural issues. DVA may cover the extraction when it forms part of a clinically justified treatment plan. - Dentures:
Eligible cardholders may access dentures or partial plates when tooth loss affects function. DVA may also cover adjustments if they are required for comfort or performance. - Periodontal Treatment:
For individuals with gum conditions like periodontitis, DVA may cover deep cleaning procedures, such as root planing, when clinically indicated. - Crowns, Bridges, and Complex Care:
Major dental treatments, including crowns and bridges, may be approved in cases where they are necessary to restore oral function. Pre-approval is often required for these types of services. - Dental X-rays and Imaging:
Diagnostic imaging, such as bitewing or panoramic X-rays, may be covered when necessary to assess oral health or plan treatments. - Emergency Dental Services:
DVA may cover urgent dental care when treatment is required for dental pain, infection, or trauma. A dentist will assess whether immediate care is clinically necessary under Department of Veterans Affairs (DVA) arrangements. - Oral Surgery:
Your dentist may recommend surgical extractions or soft tissue treatments if they are clinically necessary for your oral health. DVA may cover these procedures when they are included in an approved treatment plan by your dental provider.
If you hold a DVA card in Bunbury, you can speak with a local provider about your dental care options. Local providers understand DVA guidelines and can explain what services may be available based on your clinical needs.
Will I have any out-of-pocket costs?
If you hold a valid DVA Gold Card, you generally won’t have to pay for clinically necessary dental services. Eversmile Dental directly bills the Department of Veterans Affairs for approved treatments. This means eligible services are covered without requiring payment at the time of your appointment. Always bring your DVA card to each visit so we can confirm your entitlements.
For certain treatments, prior approval from the Department of Veterans Affairs (DVA) may be required before we can commence. If that applies, we’ll let you know beforehand. We’ll explain what’s included and what requires additional steps for approval. This helps avoid unexpected costs and keeps your treatments straightforward.
What’s the difference between a Gold and a White Card?
If you have a DVA card, you might wonder what types of dental care it includes. The table below outlines key differences between Gold and White Cards to help you understand your entitlements.
| Card Type | Description |
| Gold Card |
|
| White Card |
|
If you’re not sure which services you’re eligible for, our team can help you contact DVA before your appointment.
How do I make an appointment at Eversmile Dental as a DVA cardholder?
If you hold a DVA Gold or White Card, you can access dental care at our dental clinic in Bunbury. The booking process is straightforward, and the team will handle your entitlements with professionalism and respect. Here are the steps to book your appointment:
- Call the Clinic Directly:
You can call our local number (08) 9721 1799 to speak with the front desk team. Let them know you’re a DVA cardholder. - Mention Your DVA Card Status:
When you book, let the team know that you hold a DVA Gold or White Card. This helps them identify which services may be eligible under the Department of Veterans Affairs arrangements. - Provide Your Card at the First Visit:
Bring your DVA card to your appointment so the team can check your details on the day. They will confirm billing eligibility through the Department of Veterans Affairs based on your card type. - Discuss Your Dental Needs:
During your visit, you’ll have the opportunity to speak with the dentist about your dental history, concerns, and treatment preferences. Your care will be guided by clinical judgement and in line with DVA policies. - Book Succeeding Care if Required:
The dentist will explain the clinical reasons for any recommended treatment during your appointment. They will also arrange follow-up visits if needed.
Booking a dental visit at our clinic as a DVA cardholder is a simple process. The team is experienced in working with veterans and will guide you through the process with care and consideration.
Can I receive emergency dental care under DVA?
Yes, eligible DVA cardholders can receive emergency dental care if the treatment is clinically necessary and urgent. The Department of Veterans Affairs may cover emergency procedures, such as pain relief, infections, or tooth extractions, under certain circumstances. Before treatment, the dentist will assess your condition and confirm it meets the DVA’s emergency criteria. For DVA cover, you must present your valid card and discuss eligibility with the dental clinic beforehand.
At our dental clinic, we help eligible veterans access urgent care when emergency dental issues arise. Our team will guide you through the DVA approval process and clarify what services can be provided. Emergency appointments are prioritised to reduce wait times and manage discomfort quickly. Please call ahead so we can confirm your eligibility and prepare for your visit.
Which areas around Bunbury do you serve?
We welcome eligible DVA patients from Bunbury and surrounding communities, including Dalyellup, Australind, Eaton, and Busselton. Eversmile Dental is centrally located, making it convenient for those living in nearby regional areas. Our clinic is easily accessible by public transport, with on-site parking available for patients who prefer to drive. We understand the importance of accessible care for local veterans and their families.
Our team regularly supports veterans from communities across the Bunbury region. We’ve made it easier for patients travelling from nearby towns. Many families appreciate having a local dental clinic that understands their needs and circumstances. Booking is simple, and we’re happy to answer any questions about your visit.
